HEAP / PIPP
The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their energy bills. Percentage of Income Payment Plus (PIPP) Plan is an extended payment arrangement with regulated utilities based on income.
Applications can be mailed to directly to the State or completed at CAW/M at the time of other program utilization.
Please use the link to access the online portal to submit a HEAP/PIPP+ application. www.energyhelp.ohio.gov
Winter Crisis- one time benefit from November 1- March 31 with shut off notices, disconnections, new service, or less than a 25% supply of bulk fuel. This benefit is processed at CAW/M.
Summer Crisis- one time benefit with electric bill during July and August. Qualifications and benefits change yearly. This benefit is processed at CAW/M.
Regular HEAP is a one time benefit from July 1 – March 31 processed directly by the State of Ohio to assist with heating costs.
Qualifications: total household income at or below 175% of the federal poverty guidelines.
PERCENTAGE OF INCOME PAYMENT PLUS (PIPP) PLAN
Percentage of Income Payment Plus (PIPP) Plan is an extended payment arrangement that requires regulated gas and electric companies to accept payments based on a percentage of the household income.
Natural Gas Consumers PIPP Plus amount is 5%
Electric Consumers PIPP Plus amount is 10% for the primary heating source. 5% for secondary.
Qualifications: total household income at or below 175% of the federal poverty guidelines and have a regulated utility.
GRADUATE PIPP PLUS
PIPP Plus customers who are either income ineligible or choose to leave PIPP Plus but still owe a balance on a utility bill and are in good standing with their utilities may enroll in Graduate PIPP Plus through the utility. Customers have 12 months on Graduate PIPP Plus to retire their arrearage(s).
Qualifications: must be on PIPP
905 Pittsburgh Ave.
Wooster, OH 44691
(330) 264- 8677
8:00am - 5:00pm
Same Day appointments are Tuesdays & Wednesdays from 8:00 - 3:30. Wayne County residents call our Wayne County office. Phone and In-Person appointments are available.
799 N. Court St.
Medina, OH 44256
8:00am - 5:00pm
Same Day appointments are Tuesdays & Wednesdays from 8:00 - 3:30. Medina County residents call our Medina County Office. Phone and In-Person appointments are available.
110 S. Main St.
Rittman, OH 44270
8:00am - 4:30pm
Same Day appointments are available on Thursdays.