ATTENTION E-HEAP CLIENTS
(please read carefully)
You must have all of the following information with you at the time of intake.

1. You need BOTH utility bills with you even if you are only getting assistance with one utility.
• If you need fuel oil/propane, you must have LESS than a 10 day supply.
• For GAS/ELECTRIC, you MUST have a DISCONNECT with you.
2. Your last THREE (3) months proof of income for everyone in the home.
• If you get paid weekly, you will need your last 13 pay stubs.
• If you get paid bi-weekly, you will need your last 6 pay stubs.
• If you do not have all of your pay stubs, you will need to get a statement from your employer.
• If your income is OWF, Social Security or SSI, you will need a printout of your monthly amount.
• If you receive child support, you will need a printout of your monthly amount.
3. You must have a Social Security numbers for everyone in the home.
4. We must have your landlords name, address and phone number.
• If needing a deposit paid on your utility bill, we must have a copy of your lease.
• If you have been disconnected for more than 10 days, you need a pending account number from the utility company. Contact the utility company for that information before you see the intake worker.

INCOME GUIDELINES